Welcome to Shop Playpens Online, where shopping is easy, convenient and secure.
How do I place an order on Shop Playpens?
- Browse our extensive range of products here.
- Select the option and quantity and click the ‘Add to Cart’ button
- Once you have finalised your selection you can ‘View your Cart’ (top right, cart icon, on the menu bar)
- Make sure your order is correct, agree to our terms and conditions and then select ‘Checkout’
- To view images of the product you’ve selected, you can click on the name of the product in your shopping bag
- Choose your payment method and enter your billing address.
- Click ‘Continue’
- Please review the information on the next page, then click “Place Order”
- The next window will confirm your order and give you the options to view shipping details, order number, order status, payment method, billing address, date of order, tracking of your order and the option to print your invoice for future reference.
- Your order will be delivered via our courier or delivery company to your door if this is the option you’ve selected – View delivery information for delivery times. Delivery and courier charges apply to all orders unless it’s been stated otherwise. For very remote areas not serviced by our normal courier we will have to deliver via Post Office, or to the nearest accessible town to you.
Can I collect my order?
You are welcome to collect / book your own courier to collect, if the item/s ordered is available from our warehouse in your area. (Please note this only applies to certain products as we ship orders out directly from our warehouses, where possible). As soon as our team have packed your order, we will send you an email to let you know that it’s is ready for collection with the collection address and parcel dimensions.
Can I buy from your physical stores?
We are an online shop and we do not deal with sales at our offices or warehouse, due to safety reasons. All orders and cleared payments need to please go through our website, before collection, as our warehouse needs time to pick, check and package your order first.
Do I need to Create an Account?
You can make a purchase without creating an account. However, creating an account will allow faster checkout, the ability to store your delivery and billing details and enable you to track your order, view your order history and write product reviews.